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Protocol vs Etiquette

Though protocol and etiquette are not uncommon terms a glance at the definitions of both terms tends to present some form of confusion, particularly when trying to identify the difference between the two. This is because the two terms are interpreted to mean a set of rules and norms governing the behaviour of people. Given the ambiguity in this interpretation, it is important to have a basic idea of the distinction between the two terms before proceeding to examine their definitions in detail. Thus, think of Etiquette as a set of norms and conventions governing social behaviour, in general. In contrast, Protocol refers to the code of conduct or behaviour prescribed for government and international officials. Let’s take a closer look.